Frequently Asked
Questions
Do you need help with your order? Do you have a question that needs an immediate answer? Just click on a section below to find the answer! If your question is not answered, feel free to reach out. We are ready to help. hello@anangummy.com
Products
What are the benefits of Elderberry?
Elderberry is a fruit from Europe. It is extremely high in antioxidants and has proven antiviral properties. We incorporate this ingredient in our gummies and reinforce it with ingredients such as Vitamin C, Vitamin D and Zinc to achieve a powerful and effective combination in strengthening your immune system.
Does it contain sugar
Nope! We worked very hard for months to develop a formula for anan™ that is delicious without the added sugars. We sweeten our gummies with monk fruit.
Are anan™ gummies vegan?
Our gummy does not contain gelatin or ingredients derived from animals, which makes them vegan! Unlike most jelly-containing gummies, our gummy is made with pectin, an ingredient that comes from fruit peels.
Is anan™ vegetarian?
Yes! anan™ does not contain any ingredients of animal origin, which makes them vegan and, of course, vegetarian. Unlike most jelly-containing gummies, our gummy is made with pectin, an ingredient that comes from fruit peels.
Where is anan™ made?
We are proud to say that our gummy is made in Mexico, with carefully selected ingredients from around the world. Production takes place in a state-of-the-art, allergen-free cGMP facility. To produce a premium product, our gummies are made with the purest non-GMO ingredients.
Is anan™ manufactured in an allergen free facility?
Yes, our gummies are manufactured in a state-of-the-art allergen-free facility.
How many gummies do children eat a day?
We recommend that children have 2 gummies a day.
Where can I purchase anan™?
anan™ is sold online at anangummy.com ; you can see our packages and prices here.
What are its nutritional facts?
Serving size: 2 gummies
Servings per container: 30
Calories per serving: 10
Total carbohydrates: 2.3 g
Total sugars: 0 g
Elderberry: 50 mg
Vitamin C: 90 mg
Vitamin D: 10 mcg
Vitamin E: 10 mcg
Betaglucan: 50 mg
Does anan™ contain gelatin?
To make anan™ vegan and accessible to everyone, we do not have gelatin in our anan™ gummy. We made our gummies with pectin (orange peel) unlike other healthy gummies that use jelly (which is made from animal skin and bones), pectin is made from a fruit peel.
How many gummies can I take daily?
We recommend 2 gummies, up to 3 times a day.
Can I take anan™ with food?
Yes, you can take anan™ with or without food.
Are anan™ Gummies gluten free?
Yes! We are proud to say that anan™ is gluten free, vegan and gelatin free.
Orders
Is my credit card information safe?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Mercado Pago's secure encryption service to process all payments.
What happens if I want to cancel my order after I have placed it?
Contact our customer service team with any ordering inquiries.
Can I track my order?
We will send you a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
When will my order be shipped?
Due to current health and safety precautions, fulfillment times are delayed up to 5 days from the time you place your order.
What is your return policy?
We know you will love our products, but if you don't, we offer a 30-day money-back guarantee on both opened and unopened jars. Contact our support team at hello@anangummy.com within 30 days of receiving your order. Our customers are responsible for paying the shipping cost to return the returned product.
How long will it take to receive my package?
Once shipped, shipments to the USA can take between 2 and 3 business days. Shipments to the rest of the world can take between 3 and 6 business days. Due to the current situation, carriers may be delayed in their transit times.
General
Where do you ship to?
We are pleased to offer worldwide shipping!
Do you offer a subscription service?
At this time we do not offer subscription services. Subscribe to our newsletter to receive updates on our product offerings, as well as to receive subscription news.
Do you have a brand ambassador program?
Of course! Contact us at hello@anangummy.com if you love anan™ gummies and what we do here at Legendary Health!
Do you have a wholesale program?
anan™ is always looking for great partnerships with people like you! Contact us at hello@anangummy.com and one of our specialists will get in touch with you.
What payment methods do you take?
We currently accept all major credit cards: Visa, MasterCard, and Amex as well as PayPal.
What is Sin Hambre Mañana and how does my purchase help?
Malnutrition is the number one cause of preventable child deaths. That is why anan™ is proud to support the work of Sin Hambre Mañana (Without Hunger Tomorrow), who continually strive to reduce malnutrition in children by providing them with access to life-saving food and care. Each purchase made provides a 1-for-1 food grant through our partnership with Sin Hambre Mañana to provide a child in need with a 1-month supply of food.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes.
How much is the shipping? / Or is shipping free to all USA?
We offer free worldwide shipping on all orders!
How did you come up with the name anan™?
We fell in love with Anan [ah · naan] because he is memorable and motivating. Anan means happiness in ancient Hindu. At Anan, we believe in doing something good every day that brings you closer to your goal.